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Improving the Baggage Handling Using Lean Six Sigma
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Optimizing baggage handling process to improve on-time performance

Lean Six Sigma (LSS) enables airlines to be in control of their operational processes. At Kenya Airways the LSS team reduced waste in the baggage handling process and gained insight in the controlling KPIs which reduce process variation which ultimately lead to an improved on-time performance and less flights delays which lowered significantly operational costs and increased revenues.

Read more about our Lean Six Sigma implementation at Kenya Airways